FAQs

Click here for packaging and shipping instructions


What does it cost to send my cartridges to you?

It’s FREE! We will supply you with pre-paid labels to send your cartridges back in your own box (which we will recycle!) or we will send you boxes with pre-paid labels so that you can start a collection program at no cost to you.

I have questions. Who can I call?

You are welcome to call our Customer Support team at 855-793-4483 from 8:30 am to 5:00 pm EST. We will be glad to answer all your questions, sign you up, and send you free return labels and boxes.

What is your policy regarding recycling?

We are ISO 14001:2004 certified and have a Zero-Landfill Policy.

How can I sign up?

You may click here to sign up, you may send us an email, or call us at 855-793-4483.